Policies
Order Policy
You can order products from us with full cash on delivery.
If you want to order by making full payment, we accept payment through all bank cards, all mobile banking and all net banking.
Delivery Policy
However, for stock items the delivery will take 1-3 days as usual.
The Delivery Charges are:
Inside Dhaka: BDT70
Dhaka Suburban Area: BDT100
Outside Dhaka: BDT120
We will notify you, if the delivery takes longer due to any unavoidable circumstances e.g. public holidays or global events, political unrest, weather conditions, inventory issue, lost packages and custom delays.
Thank you for your continued support!
Return Policy
Please check the product carefully at the time of delivery.
Returns
- If you do not like the product, you may return it while the delivery person is present by paying the delivery charge.
- We do not offer any refund system.
- Returns are not accepted after the product has been received.
Exchange Policy
- If there is any issue with the product (such as size problems or defects), you can exchange it.
- If the product is received, exchanges are allowed within 3 days of delivery.
- For any exchange, the invoice and product tag must be provided.
- Exchange Options (While Delivery Person Is Present)
If you want to exchange the product at the time of delivery, you can choose one of the following options:
- Full Payment Exchange
You can make full payment and inform us about the exchange.
We will send the replacement product with 0 Taka delivery charge.
You must hand over the received parcel to the delivery person. - Return with Delivery Charge
You may return the parcel by paying the delivery charge at the time of first delivery.
Once you inform us, we will send the exchange product without charging delivery again.
Simply write the product price on the parcel.
If you have any questions regarding our return & refund policy, please contact: